Body of work

Systemic CTO

Technology leadership is the design and stewardship of a complex production system. The role of the CTO is not simply to increase technology capacity, but to understand how changes in one part of the system alter constraints, decisions and economics elsewhere.

A CTO does not operate a collection of projects.

They shape an interconnected system of architecture, organisation, constraints, decisions and economics.

01

Systems thinking

See interactions, feedback loops and second-order effects—not isolated initiatives.

02

Architecture

Treat architecture as a living decision system that directs change.

03

Organisation

Understand structure, incentives and interfaces as parts of the production system.

04

Constraints

Find the limiting factor before increasing capacity elsewhere.

05

Decision systems

Improve the quality, latency and reversibility of consequential decisions.

06

Technology economics

Connect technology choices to flow, options, risk and enterprise value.